QQFS (Qualitative & Quantitative Fieldwork Services) in Leeds is seeking a Customer Support Specialist to engage customers via email, phone, and video. Ideal candidates have at least 1 year of experience in customer support and exceptional communication skills.

This hybrid role involves troubleshooting system issues, building relationships with clients, and contributing to internal documentation. The position offers benefits such as 25 days holiday, a performance-based bonus, and private medical insurance.