Elevate client success with Murex as a hybrid Production Manager in Toronto. Utilize your capital markets expertise to forge partnerships and enhance engagement with Murex technologies.

Murex is on the lookout for a skilled Production Manager to manage a portfolio of SaaS clients in Toronto. This hybrid role requires a focus on optimizing client support processes while ensuring high production standards. You will leverage your experience in client relationship management to expand usage of Murex solutions across client organizations.

Key Responsibilities: • Foster trusted relationships with clients for enhanced satisfaction • Optimize support processes for all production instances • Manage staffing needs for various support activities • Drive change requests effectively within client setups • Utilize performance tools for consistent and proactive monitoring

Requirements: • Minimum of 8 years in relevant IT roles • Expertise in managing production support team...