A leading data security firm in Singapore is looking for an Escalation Manager to oversee critical customer issues and ensure effective resolution through cross-functional team engagement. The ideal candidate will have over 5 years of escalation management experience and a solid technical background, particularly in Data Center and Networking technologies. Strong analytical and communication skills are essential for this high-visibility role, which requires the ability to articulate technical issues clearly to executive stakeholders. Join us in making a difference in AI-powered data security.
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