Step into a hybrid role as a Branch Leader for Commercial Claims, guiding a team dedicated to excellence. Use your leadership to inspire and enhance an established claims operation.
As a key player in this leadership position, you will lead a team of Supervisors and Adjusters in managing commercial casualty claims. Your responsibilities will include mentoring team members, analyzing operational metrics, and ensuring file management efficiency. You'll engage in recruitment and performance reviews while addressing complex claims as a senior escalation point.
Key Responsibilities:
• Lead and mentor a claims handling team
• Oversee operational excellence and timely management
• Monitor key performance metrics and drive improvements
• Support talent development through effective coaching
• Build strong client relationships and ensure service quality
Requirements:
• 10+ years in Commercial Casualty claims management
• 5+ years leading high-performance teams
•...