Join a supportive team as a hybrid Bilingual Administrator in Winnipeg, dedicated to enhancing the claims process. Bring your French and English fluency to this critical client-facing role.
In this one-year contract role, you will confirm eligibility requirements, conduct proactive outreach, and maintain accurate documentation. The position supports a collaborative environment focused on quality service and operational excellence. Your contributions will truly make a difference in clients' lives.
Key Responsibilities:
• Verify claim data for eligibility requirements
• Conduct daily outbound calls for initial claims
• Address discrepancies and missing details via communication
• Issue declination letters as necessary
• Oversee management of Quick Pay claims
Requirements:
• 1+ years in a customer service role
• Fully bilingual in French and English
• Excellent communication skills for sensitive discussions
• Mandatory high school diploma; relevant post...