Position Overview
What you will do:
You will lead the operational delivery for the assigned jobs and customers, ensuring service excellence and meeting financial performance expectations. Your responsibilities will include managing daily activities such as Health & Safety–driven risk analysis, planning and coordination, customer communication, and the efficient management of technical teams and resources.
How you will do it:
Develop a deep understanding of customers, their businesses, and the processes and tools they use to achieve their objectives.Ensure best-in-class service delivery through effective resource planning, deployment, and field operations administration.Own and drive financial KPIs for the assigned area of responsibility, including revenue, margin, profitability, resource utilization, and absorptionPartner closely with your direct manager and other service delivery leaders to ensure resources are deployed in line with contrac...