about the company
Our client is a pioneering sustainable energy solutions provider dedicated to transforming energy waste into impactful opportunities.
about the job

• Customer Relationship Management: Serve as the lead after-sales contact, managing scheduled maintenance, service requests, and emergency breakdown support to minimize system downtime.

• Technical Diagnostics: Perform structured assessments and troubleshooting across electrical, mechanical, and control sub-systems.

• Performance Monitoring: Analyze system data (including COP trends, pressures, and energy consumption) to identify early warning indicators and recommend corrective actions.

• Cross-functional Collaboration: Partner with engineering teams to facilitate smooth commissioning handovers and provide feedback for future product development.

• Service Documentation: Maintain meticulous records of site visits, fault histories, and per...