Position Overview
HVAC Service Area Manager
Bayonet Plumbing, Heating, and Air Conditioning, a division of IES, is seeking a successful and driven professional to join our team as an HVAC Service Area Manager. This leadership role is responsible for planning and overseeing the daily operations of the service area to ensure Bayonet’s goals, customer satisfaction standards, and operational objectives are achieved.
Key Responsibilities
Hire, train, and increase retention levels for HVAC Service Technicians.Manage five or more technicians, ensuring efficiency, productivity, and effectiveness in daily operations.Review technician performance, service calls, and completed work for accuracy and quality assurance.Provide leadership, coaching, and technical guidance to service technicians while elevating customer service standards.Assist technicians in diagnosing and resolving complex residential HVAC system issues.Add...