Position Overview
About the Job
Position Summary:
The Inside Salesperson’s primary responsibility is to sell products and render prompt and courteous service to customers over the telephone and in person. The Inside Salesperson must also support outside sales activity and work with all company personnel to ensure quality customer service.
Accountabilities/Responsibilities:
- Render prompt and satisfactory service to customers in person and to those calling, texting or emailing, providing prices and product application information.
- Provide pricing, product, product substitutions, delivery, back-order and warranty information as requested.
- Prepare quotes for quantity orders, in writing if requested, and prepare submittal forms tailored to each customer’s needs.
- Coordinate the return of merchandise with customers and warehouse staff.
- Pick orders from the warehouse to service and se...