Mercier Consultancy is seeking a skilled Hungarian Travel Support Advisor to join our team in Sofia, Bulgaria. This position offers a fully paid relocation package, providing an excellent opportunity for professionals looking to develop their career in the travel support industry while experiencing life in a vibrant new city.

As a Hungarian Travel Support Advisor, you will be the primary point of contact for our Hungarian-speaking clients, assisting them with travel-related inquiries, bookings, and resolving any issues to ensure an exceptional customer experience. Your fluency in Hungarian and English is vital to delivering accurate and timely support.

Responsibilities

• Handle client communications in Hungarian via phone, email, and chat
• Assist with travel bookings and provide comprehensive travel information
• Resolve client inquiries, concerns, and issues efficiently and professionally
• Maintain meticulous records of client interact...