**Job Description**

The Office Support Supervisor will be responsible for the supervision and control of general office functions: payroll, A/P, A/R, sales reporting, inventory, and operating statements. Supervises day-to-day data collection and completes basic accounting reports.

**Job Responsibilities**

? Provide excellent customer service in response to phone and online inquiries from employees and managers.
Resolve inquiries by accessing information in multiple HR systems.
? Triage general inquiries to ensure accurate work category is assigned.
? Raise more sophisticated issues to Tier 2 within myHR or the appropriate COE for advanced support and follow-up as the need arises.
? Process transactions by collecting required information or backup documentation from the employee, manager, or HR.
? Respond to phone or online help requests on navigating the HR Portal and other HR-related systems.
? Perform quality assurance re...