Key Responsibilities

Workforce Planning and Talent

• Translate business plans into workforce requirements; own hiring, pipeline, and source strategy for the Delivery Centre.
• Build succession frameworks for key roles and leadership layers; keep the bench current.
• Manage cost-per-hire and quality-of-hire as business metrics, not just HR metrics.
• Own employer brand positioning for the India GDC in coordination with the Group CHRO.

Organisation Development and Performance

• Lead OD work: role design, job evaluation, structure changes, and capability mapping.
• Own the performance cycle from goal-setting through calibration, pay linkage, and feedback, including the Executive Committee.
• Identify and develop high-potential talent through structured IDPs and succession planning.
• Run organisational health diagnostics and follow through on what they surface.

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