Human Resources Assistant 3

Job Number: 364952

Category: Human Resources

Description: Job Title: Human Resources Assistant 3
Location: Irving, TX
Zip Code: 75063
Pay Rate: Up to $37.05/hr.
Schedule: 9x80 B
Start Date: Immediate
Job Type: Contract 12 months
Keyword's: #HumanResourcesAssistant3jobs; #Irvingjobs.


Our customers Human Resource Service Center is looking for a proactive Workforce Management Specialist to join their HR Service Center team. In this role you will own agent scheduling for phone, chat, case, and non‑phone work, monitor key performance indicators, and partner with leadership to ensure optimal staffing levels. The ideal candidate is data‑driven, skilled at translating analytics into action, and comfortable handling a high volume of schedule change requests.

Key Responsibilities:

*Scheduling & Allocation
*Design and maintain daily schedules for phone, chat, case, and off‑phone assignm...