Design and implement performance management systems, processes, and tools to align with organisational objectives and drive performance excellence.
Collaborate with departmental leaders to establish clear performance expectations and metrics for all roles within the organization.
Develop and facilitate performance management training programs for managers and employees to enhance performance feedback, coaching, and goal-setting skills.
Analyze performance data and metrics to identify trends, opportunities, and areas for improvement, providing actionable insights to leadership.
Partner with HR to ensure performance management practices comply with company policies, legal requirements, and industry best practices.
Lead performance review processes, including goal setting, mid-year reviews, and annual performance evaluations, fostering a culture of accountability and recognition.