Position Overview
Description We are looking for an HRIS Workday Analyst to support a Contract assignment in Providence, Rhode Island. This role will focus on managing and resolving a high volume of Workday Help cases tied to time off, leave balances, and absence-related processes. The position partners closely with internal Workday specialists and technical team members, with day-to-day guidance from a Senior Workday Analyst. Candidates who bring practical Workday knowledge and a solid grasp of accrual policy administration will be well suited for this opportunity.
Responsibilities:
• Review, prioritize, and resolve a substantial queue of Workday Help requests related to Time Off, Accruals, and Absence activity.
• Investigate system issues and determine root causes by working with internal Workday professionals and technical stakeholders.
• Apply knowledge of accrual rules and leave policies to support accurate case resolution within Workday.
• Perform hands-on configuration update...