Overview

We are seeking an HR & Admin Manager to support our 24/7 customer service operations, with a primary focus on night shift (serving U.S. and European markets). This role manages end-to-end HR and administrative functions, including recruitment, timekeeping, payroll, employee relations, and office administration, ensuring smooth operations across night and cross-shift coverage.

Key Responsibilities

• Recruitment & Onboarding
• Lead recruitment efforts for 24/7 teams, focusing on night shift roles.
• Manage full-cycle hiring: posting, screening, interviews, onboarding, and orientation.
• HR Operations & Compliance
• Oversee timekeeping, scheduling, payroll, and benefits, ensuring accuracy in night shift differentials and overtime pay.
• Ensure compliance with Philippine labor law and statutory benefits.
• Employee Relations & Retention
• Serve as the primary HR contact for night shift em...