Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 3–5 years of experience in HR operations or HR SSC
• Solid knowledge of Mexican labor law and HR compliance requirements
• Experience working with HRIS systems (SuccessFactors preferred)
• English required

Main Responsibilities

• Employee Relations & HR Operations
  • Serve as the first point of contact for employee HR-related inquiries
  • Handle day-to-day employee relations matters and provide HR guidance
  • Support onboarding, offboarding, and full employee lifecycle processes
  • Ensure compliance with Mexican labor law and internal company policies
  • Maintain accurate and compliant employee records and documentation
• Payroll & Benefits Administration
  • Coordinate with external payroll vendors to ensure accurate and timely payroll processing