Position Overview
Overview
We are seeking passionate and experienced HR professionals to join our dynamic HR Services team. These roles span across HR service delivery, product management, content management, and regional HR support. As part of our HR Services team, you will contribute to the development, optimization, and delivery of scalable HR solutions that enhance employee experience and operational efficiency.
Key Responsibilities
- Associate Director, HR Content & Channels: lead our HR Services knowledge strategy and self-service experience. Oversee Tier 0 HR support, ensuring employees and managers can access accurate, up-to-date HR information through self-service tools. Serve as the ServiceNow functional owner for HR Services, optimizing the platformβs capabilities to enhance user experience and service delivery.
- Associate Director, HR Services Product Manager: lead the strategy, governance, and continuous improvement of various s...