Position Overview
Role Summary
The HR Generalist will help build a people-first culture that delivers business results. Providing expert HR consultation to both management and employees, as well as day-to-day HR support, within a Flowserve business unit. Hybrid role: 3 days in office/2 days work from home.
Responsibilities
- Respond to customer requests, (calls, chats, tickets) and provide guidance to associates and managers
- Consistently execute HR processes, using case management, chat, and telephony
- Provide guidance to associates and managers on self-service transactions and navigating the HR portal
- Research solutions to HR customer inquiries and elevate as needed
- Understand and be able to communicate HR policies, processes, and procedures
- Adhering to Flowserve’s safety, integrity, and code of conduct policies
- Other duties as required and assigned by manager
Requirements