HR Operations Team Leader£ – £ per hour
3-month contract
Birmingham (remote working)
My client is seeking an experienced People Operations Team Leader to join its HR Shared Services function on an initial 3-month contract. This is an excellent opportunity for a confident HR professional to lead a busy operational team and support the delivery of a high-quality, customer-focused HR service.About the roleAs People Operations Team Leader, you will be responsible for the day-to-day leadership and supervision of the People Operations Team, ensuring HR enquiries are handled accurately, consistently and within agreed service level agreements. You will support the People Operations SME onplex cases and play a key role in developing team capability and performance.
Key responsibilities

Lead and supervise the People Operations Team, ensuring timely and high-quality responses to HR queries.

Allocate and manage workloads across the team, including r...