Job Description:

This position serves as the first point of contact for employees and visitors, so we re looking for someone with strong customer service experience in a high-volume environment, ideally with exposure to HR processes or HR systems.

The role includes:

• Managing a busy front desk (in-person interactions)


• Handling inbound calls and routing inquiries appropriately


• Providing accurate information while maintaining confidentiality


• Navigating multiple systems and documenting interactions in real time

EEO Employer

LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected ...