Driving business performance through the appropriate implementation of HR initiatives. Areas of impact include resourcing, reward, performance/productivity, absence management, retention, change management, engagement, and development.

Education and Specific Training Matric / Equivalent HR Degree/Diploma (Essential) Absence Management Experience

Work Experience A minimum of 12 months in a HR role within the Contact Centre Industry – Essential 3 – 5 years’ experience as a Human Resource Business Partner Responsibilities

(may perform other duties as requested not specifically addressed in this document) HR onboarding Ensure efficient and sustainable HR operational delivery in the business taking proactive steps to avoid unnecessary people orientated disruptions to the business. Implementation (and supporting the development) of staff engagement initiatives. HR in Lead- Learning needs assessment, design, and training of relevant interventions Su...