Our client, a Top 5 Canadian Bank, is looking to hire a Professional - Business Analyst - Entry for a 12-month contract (with potential extension or conversion to FTE). This is a hybrid position based in Toronto, with in-office work required every Monday and the first Friday of each month.


Responsibilities

o Support the Contingent Workforce Program (CWP) within the HR Process Delivery team through business analysis, project coordination, reporting, and process improvement activities.

o Manage inquiries and escalations received in the Contingent Workforce Program mailbox, triaging and investigating issues to ensure timely resolution.

o Generate reports and dashboards based on business needs, both on an ad-hoc and recurring basis.

o Onboard contingent workers manually in Workday, ensuring data accuracy and compliance with governance standards.

o Maintain and update program-related documentation on SharePo...