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We have an exciting opportunity to work within the progressive and supportive essential professional service at Lancaster University; People and Organisational Effectiveness (P&OE). 

This role sits within the HR Admin & Service Excellence Team of the P&OE division, who strive to deliver excellent customer service both to internal P&OE and wider university colleagues, along with external candidates and customers. 

You will provide an professional, effective and efficient HR Admin service to all areas of the University by maintaining service level agreements and customer service standards. Utilising the HR Systems to process all aspects of the recruitment and the employee life cycle. From job adverts, through to contract generation through to maternity leave and much more.

Part of the role will be to answer queries as first point of contact for the division and provide the first response from a shared query management system. T...