Position Overview
We are seeking an experienced and motivated Housing Team Leader to join a forward-thinkingΒ Housing Association in the West Midlands. This is an excellent opportunity for a housing professional with strong leadership experience to manage a busy frontline housing service and help deliver high-quality support to local communities.
As Housing Team Leader, you will oversee a team of approximately 7β8 officers across Housing Management and Anti-Social Behaviour services. You will provide day-to-day operational leadership, performance management, coaching, and support to ensure excellent service delivery to residents.
The role offers a hybrid working arrangement, combining office presence, home working, and community-based engagement where required.
Key Responsibilities of a Housing Team Leader:
Lead and manage a team of Housing Officers and ASB OfficersMonitor team performance and ensure service targets and KPIs are achievedSupport ten...