We are recruiting a proactive and customer-focused Housing Officer to provide exceptional tenancy and neighbourhood management services across a designated patch. You will play a key role in ensuring tenants and leaseholders receive the support they need to sustain their tenancies and maintain thriving communities. This is an exciting opportunity to make a tangible difference in the lives of residents by delivering high-quality services and promoting resident engagement.
 
You will be required to be in the office / on patch 5 x a week,
 
The Role
·Oversee day-to-day management of tenancies, leases, and licences, ensuring compliance with agreements and addressing any breaches promptly.
·Build strong relationships with tenants, identifying vulnerabilities and providing tailored support or referrals to external services where needed.
·Conduct tenancy audits, estate inspections, and identify fire safety issues, working closely with internal teams to address any ...