Housing & Neighbourhood Advisor
Based in Broxbourne, Hertfordshire
Full-time, permanent
Salary: £33,813 - £37,570 per annum
We have an exciting opportunity for a customer-focused individual to step into an essential role with our dedicated organisation.
In this role, you’ll take ownership of your own neighbourhood area, building strong relationships with customers and partners to create safe, supportive and well-managed communities. You’ll handle a range of tenancy and housing management matters, from addressing anti-social behaviour and enforcing tenancy conditions to supporting residents through key tenancy changes. Working closely with the ASB (Anti-Social Behaviour) team, local agencies and colleagues, you’ll help resolve complex issues, safeguard customers, and ensure our estates are places people are proud to live.
We’re looking for someone with…
- Experience of working in a customer service or customer-facing role
- Verbal and written communication sk...