Position Overview
Job Description
The Housekeeping Supervisor is responsible for the direct supervision and management of the Housekeeping Department's daily operations in strict accordance with hotel standards.
- Direct and manage all day-to-day housekeeping operations, maintaining the highest standards of cleanliness, order, and presentation throughout the hotel
- Conduct systematic inspections of guest rooms, floor pantries, and public areas in accordance with established procedures
- Enforce strict adherence to all hotel and housekeeping regulations and procedures amongst all housekeeping staff
- Investigate complaints thoroughly, implement corrective actions, and monitor resolution to completion
- Maintain comprehensive housekeeping and maintenance records, including Lost and Found documentation and activity logs
- Monitor cleaning materials inventory, ensuring adequate stock levels and proper storage protocols
- Ensure full comp...