**Description:**

**Operational**

· Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.

· Embraces all Touches of Hyatt and the Rooms Top 20 have been implemented.

· Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

· Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

· Checks and verifies room status report.

· Records and completes the Attendant’s Verification Report accurately.

· Checks and replenishes Mini Bar. Raises bills for consumed Mini Bar items

· Reports room defects.

· Reports lost and damaged items.

· Cleans and make-up guest rooms.

· Empties soiled linen.

· Cleans and tidies pantry and toilet.

· ...