Position Overview
Détail de l'offre
The Torridon is a family‑owned, five‑star boutique resort set amidst 58 acres of magnificent parkland on the shores of Loch Torridon in the Scottish Highlands. Surrounded by rugged mountains, dramatic scenery, and shimmering lochs, it offers one of Scotland’s most spectacular and secluded escapes.
MAIN RESPONSIBILITIES:
Guests & Quality
Prepare the housekeeping of all resort public areas to Forbes 5* standardPrepare housekeeping of resort bedrooms to a Forbes 5 * standardAssist with washing and ironing of guest laundry to Forbes standardCommunicate with guests during their stay so their expectations are exceeded.Supervise and Assist with Turndown service to a +1 standardReport any faults, breakages, or sub-standard quality in rooms to head housekeeper.Assist with guest housekeeping requests – Offering GSOI....