Position Overview
Come work at The Boulders resort and get great Hilton benefits!
The Housekeeper/The Room Attendant works with the Housekeeping Management Team to clean guest rooms and public space areas, in accordance with brand time, product, and placement standards to ensure total guest satisfaction.
DUTIES AND RESPONSIBILITIES:
- Deliver on the promise of top-tier service in all interactions with guests and clients according to our standards.
- Respond to guest complaints, and special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
- When assigned to laundry, monitor laundry supplies, and equipment t...