Position Overview
Main Responsibilities
- Upkeep and cleaning of hotel rooms and communal guest areas
- Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests
- Exceeding guests’ expectations, from arrival to departure in all areas of their stay
- Ensuring that all guests’ special requests, requirements are communicated clearly and are met by all departments
- Deliver exceptional service
- Thinking out of the box to make guests’ stay exceptional
- Adhere to and maintain Health and Safety standards
Experience and Skills
- Minimum of 2 years of housekeeping experience in a luxury hotel or similar
- Knowledge of cleaning products, techniques and methods
- Excellent time keeping
- Ability to follow SOP standards
- Attention to detail
- Ability to remain calm and professional under pressure
- Impeccable grooming standards
- Personal ...