JOB DESCRIPTION

We are currently hiring a Hotel Reservation Agent to assist customers with hotel bookings, room availability, reservations, modifications, cancellations, and general accommodation inquiries. You will ensure customers have a smooth booking experience by providing accurate information and excellent service.

This role is ideal for individuals looking for hotel reservation jobs in Manila, BPO jobs with no experience required, and entry-level customer service roles with strong career growth opportunities.



KEY RESPONSIBILITIES

• Handle inbound inquiries for hotel reservations and accommodation bookings

• Assist customers with booking confirmations, changes, cancellations, and modifications

• Provide accurate information about room availability, rates, and hotel policies

• Ensure smooth and efficient reservation processing

• Resolve customer concerns professionally and efficiently

• Document all customer in...