Hotel Operations Manager

Role Overview

Hotel Operations Manager required for a busy, well-established hotel in central Oban. The hotel is extremely popular with tourists and coach holidays, creating a fast-paced, high-demand environment where consistent service delivery and efficient operations are essential.

You will lead day-to-day hotel operations across front of house, driving performance, improving guest experience, and supporting a strong team culture focused on development and career progression. A planned refurbishment of guest rooms will also be a key operational priority during your tenure.

Key Responsibilities

Manage daily operations to ensure smooth running of front of house and guest-facing services
Lead and support the front of house team to deliver exceptional customer service
Maintain and improve service standards, ensuring consistent guest satisfaction
Oversee operational planning for peak periods, including tourist seasons a...