Flexible Work, Better Balance
JOB PURPOSE
The Hotel Operations Director, New Builds, is the key leader and decision maker on behalf of Operations (Hotel, Entertainment, F&B) during the development, conception, building, and introduction phases of all new shipbuilding projects. This role will lead all aspects of new builds for MSC Cruises guest operations.
KEY ACCOUNTABILITIES
•Ensure that new ships deliver guest satisfaction, onboard revenue, and expense targets;
•Guide operational decisions regarding the general design of the vessels and projects, ensuring all logistical and financial requirements are met;
•Drive the development of all new shipboard venues and programming, including but not limited to planning, financial review, establishing crew par levels, development of the positioning strategy, and meeting all budget requirements;
•Assist with the talent selection and development of all operational groups...