Hotel Nights Supervisor

Reporting to: Nights Manager

£13.39ph

40 hours per week including weekend availability

Permanent role

Purpose of Role

To assist the Nights Manager with the running of the Nights department.

To ensure that the department delivers a high-quality service to the customers maximising on all sales opportunities. By providing support and guidance you will ensure delivery of great customer service at best possible cost within brand guidelines and satisfying legal requirements.

Personal Specification

* Enjoy working and dealing with the public and being part of a team.

* Confident, pleasant and an excellent, articulate communicator; able to stay calm under pressure and remain courteous when dealing with difficult situations.

* Must be efficient, organised, and self-motivated.

* Have a good personal standard always projecting a professional image.

Your key tasks reflect your...