Position Overview
Job Description
We are seeking a dynamic and customer-oriented Hotel Manager to oversee the daily operations of the hotel and ensure excellent guest satisfaction. The ideal candidate will be responsible for managing hotel operations, supervising staff, maintaining service quality, and ensuring smooth business operations.
Key Responsibilities
Manage day-to-day hotel operations efficiently.
Supervise front office, housekeeping, maintenance, and guest services.
Ensure exceptional customer service and guest satisfaction.
Handle guest complaints and resolve issues promptly.
Monitor room occupancy and booking activities.
Coordinate with various departments to ensure smooth operations.
Recruit, train, and supervise hotel staff.
Maintain cleanliness, hygiene, and safety standards.
Monitor operational expenses and control costs....