Position Overview
Job Description
We are looking for a driven, people-first Hotel Manager to take full ownership of our Resort – leading the team and elevating the guest experience.
Main Responsibilities
- Overall day-to-day leadership of hotel operations, including front office, housekeeping, food & beverage, maintenance, culinary, health club & spa, duty manager - guest services
- Implementation and monitoring of brand/service standards, SOP's
- Support Accor and Mövenpick system implementations
- Revenue optimisation & maximisation, cost control, P&L and payroll accountability
- Team development, rostering optimisation / operational efficiencies across departments, performance management
- Health & safety, compliance management, support and lead Green Key Certification, deliver high consistent guest expectations satisfaction - (RPS) ownership
- Strategic input on property improvements, CAPEX, all ...