# Hotel Manager This role forms part of the senior operations team at Pezula Nature Retreat, located in Knysna, Western Cape.**The Role**Pure Hosting means we lead with connection, not just operations. At Pezula Nature Retreat, the Hotel Manager is responsible for turning guest interaction into measurable performance through consistent, intentional hosting. You carry full responsibility for the day-to-day running of the property, leading through your Heads of Department and ensuring every guest touchpoint reflects care, awareness and consistency. You are the on-site ambassador for both Pezula Nature Retreat and Village n Life, ensuring standards are upheld, teams are aligned and the guest journey is seamless from arrival to departure. This role requires confident leadership, operational sharpness and a visible, hands-on presence across the hotel.**Key Responsibilities**– Lead the property through a Pure Hosting approach focused on guest connection, personalisation and return guest valu...