Hotel Front Desk: The Key Hotel + Hilton Garden Inn

**Q Casino + Resort**

1 Positions

ID: 91350

Posted On 05/21/2026

**Job Overview**

**THE KEY HOTEL**
**HILTON GARDEN INN DUBUQUE**
**Q CASINO + RESORT**

**Hotel Front Desk**

**BASIC FUNCTION**

The Hotel Front Desk Agent will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout.

**ORGANIZATIONAL RELATIONSHIPS**

+ Reports to: Hotel Operations Manager

**HOURS OF WORK**

+ Rotating 4 - 5 day schedule

**RESPONSIBILITIES**

+ Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout.
+ Warmly and professionally welcome all guests.
+ Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping.