We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

$13 - $14 hourly

• General bookkeeping: ensure all hotel guest account information is accurate and up-to-date


• Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests


• Communicate with housekeeping to make sure guest rooms are ready


• Handle customer complaints as necessary


• Give every guest a warm welcome, check them in, and chec...