Abadi Aviations Services – Bukit Bintang, Kuala Lumpur

We are seeking a dedicated and guest-oriented Hotel Front Desk Officer to join our dynamic team at Abadi Inn Sdn. Bhd. in Bukit Bintang, Kuala Lumpur. As a key member of our hotel operations, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our valued guests.

What you'll be doing

• Welcome and greet guests
• Answer and direct incoming calls
• Inform guests of hotel rates and services
• Make and confirm reservations for guests
• Register and check guests in
• Verify guest's payment method
• Verify and imprint credit cards for authorization
• Issue room keys and direct guests to their rooms
• Maintain clear and accurate records of guest room bookings
• Compute all guest billings, accurately post charges to guest rooms and house accounts
• Provide accurate informat...