Job Details: 5 working days fair rotational shift include weekends & PH 3 shift patterns (dependent on locations): A shift: 7.30am to 5pm B shift: 1 to 10.30pm C shift: 10pm to 7.30am Location: Central Region Responsibilities: Supervise all Front Office sections and other hotel operational departments. Manage reception, cashier, telephone, reservation, and baggage services within the Front Office. Monitor junior staff's behavior and performance for a positive guest experience. Handle security-related tasks, such as directing guests in case of incidents and addressing undesirable behavior or individuals in coordination with security. Optimize room usage to increase revenue by closely monitoring room inventory. Ensure guests receive prompt, courteous service and manage guest check-in/check-out processes. Maintain an appropriate cash float and authorize rate changes, paid-outs, cash advances, and check acceptance following established procedures and credit policies.
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