Company Description

Ibis Budget Newcastle are seeking energetic & enthusiastic Hotel All Rounder to work across both Front Office and Housekeeping to join our Team.

Job Description

• Working across both Reception and Housekeeping
• Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
• Checking guests in and out Maintaining accurate guest accounts
• Taking bookings, providing helpful information & entering reservations
• Answering guests queries in a timely and efficient manner.
• Addressing guest requests and handling guest complaints in a positive manner.
• Working in Housekeeping, cleaning guests rooms and servicing
• Strong Attention to detail

Qualifications

• Previous hotel front office reception experience preferable
• Professional telephone manner and exceptional customer service skills
• Are positive, friendly,...