Position Overview
POSITION SUMMARY: Customer Service orientated position primarily responsible for greeting and welcoming, seating, and thanking guests at the restaurant according to Potomac Family Dining Group and Applebee’s brand standards for guest service.
ESSENTIAL DUTIES AND TASKS:
Greets and seats all guests in a friendlyAssists in maintaining the overall guest flow of theEnsures seating service is rotated among server area assignments wheneverOpens doors for arriving and departingRemains visible in the FOH and forward facing the mainOccasionally delivers food and drinks to guests when extra assistance isInteracts verbally with all guests creating a friendly and upbeatCompletes assigned opening and closing side work asParticipates in the clearing and resetting of the dining room tables using Applebee’s team deliveryObserves guests, responds to requests, and anticipates guests’