Maintain and make daily entries in our reservation system to coordinate shifts and communicate accordingly with management
Take, manage and handle reservations and all related requests
Be thorough about the knowledge about the operations, services offered, operating hours, and all the food and beverage
Be the pro of the seating strategy and be in charge of the operational flow at the restaurant. You decide which guest is going to be assigned to which table based on your professional judgment
Greet and assist guests in a positive, welcoming, and professional manner
Anticipate the guest's needs and respond appropriately with a sense of urgency
Always be aware of guest preferences and assist in compiling guest history to offer a unique and personalized service at all times
Maintain a proactive approach to solve any guest questions or challenges
Receive records and make any necessary arrangements for reserva...