Reservations Management will either rota you on as a
Reservations Agent or Restaurant Host. When the Restaurant is open, there is
always a minimum requirement for at least one Reservations Agent and one Restaurant
Host.

When you are scheduled to be a Reservations Agent, it is your responsibility
to ensure all telephone calls to the restaurant phone line are answered – specifically
between the hours of 9.30am – 5.30pm. You look after reservations, booking
scheduling/ maximising, and all restaurant and garden afternoon tea customer
liaison (email/ phone/ in person).

When you are scheduled to be a Restaurant Host, it is your responsibility
to welcome, greet and sit all guests arriving for service, and support the
Reser...