**Job Identification:** 209938
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Salary** £13.26/hr plus service charge, OTE £8k–£10k per annum

**Exceptional Hospitality Starts with You**

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a **Host** , you’re not just handling guest inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

+ **Manage pre-arrival details:** Confirm reservations, assign accommodations, and fulfill special requests prior to guest arrival
+ **Coordinate group arrivals:** Organize and oversee tour and pre-assigned group arrivals to ensure a seamless experience
+ **Delight our guests:** Welcome guests, respond to inquiries, and resolve concerns prompt...