Salary: £12.96 per hour

As a host you will have the opportunity to create memorable experiences for every member and prospect by delivering exceptional customer service and leading dynamic, informative club tours.

You’ll play a key part in shaping the atmosphere of the club—keeping member areas clean, welcoming, and energising—while actively supporting a safe environment by spotting, reporting, and escalating any improvements to the clubs. You are a multi-tasker, handling various situations at once.

Key Responsibilities

• Provide excellent customer service to members and potential prospects in line with brand values.
• Deliver exceptional club tours to potential prospects, based on their needs, providing up to date information about the various products available and following up where appropriate.
• Ensure top level member experience through maintaining the cleanliness of member areas, gym floor (regular walk arounds,...