Position Overview
5* Boutique Hotel in Ballito is looking for a Host I Duty Manager.
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The Host is responsible for delivering the day-to-day guest experience, ensuring that service is intuitive, calm and consistently aligned with the propertyβs standards.
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This is a highly guest-facing, hands-on role. The Host leads service on shift, supports the
team across departments and ensures that every detail of the guest journey is well considered and seamlessly executed.
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The role requires presence, judgement and attention to detail. This is a shift-based role requiring flexibility, including evenings, weekends and public holidays.
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The Host is expected to spend the majority of their time in guest areas, leading service